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  • What is Waly?
    Waly is an intelligent digital advisor that helps you maximize cashback, rewards, points, miles, and benefits from your credit cards every day, both online and retail. You can also learn and manage all your credit card rewards in one place with Waly. Think of Waly as your concierge for your reward programs, automatically earning you $750/yr or more on everyday spending without spending extra! And it's FREE!
  • How does it work?
    Waly's intelligent recommendation advises you on which card you have to use during online checkout using Chrome or Safari browser and at retail places through the mobile app to maximize your card rewards and benefits. Waly identifies the website either in chrome or safari browsers through the app and finds the right card based on many factors to give you the best rewards when spending or shopping online. Waly recommends the right card for retail stores or places based on your location. Don't forget to enable location services on the mobile app.
  • Do I have to pay to use Waly?
    No, Waly is free to use for our consumers.
  • Do I need to provide my account information?
    No, Just select the credit cards you have during onboarding or add them in the wallet section after you login. We don't need or collect credit card numbers or account information to be your intelligent assistant.
  • How to enable Waly?
    We have made the user experience a self-guided step-by-step process, and anyone can join and enable waly in a few minutes through our mobile app or browser apps. In case you need, you can click the link for the appropriate browser and refer to the steps: Chrome Mac Safari iOS Safari
  • Does Waly track users?
    NO, Waly does not track user locations. Instead, it identifies visits (i.e., the retail store or place) based on your location and is used only to identify the right credit card to use for spending to maximize your rewards. We value your privacy as much as we value ourselves, so we have not, do not, and never will sell your data. For detailed information about Privacy, Disclosures, CCPA, and other compliances, please visit our privacy policy.
  • Why am I not getting notifications on iOS App?
    Waly takes a maximum of up to 7 days to train our AI algorithm and understand your shopping pattern to provide better notifications at the right time.​ Also, please ensure you have location services set to "always" for a better experience and more savings every day. After seven days, please get in touch with us if you are not getting notifications.
  • Why am I not getting notifications on Android App?
    Waly takes a maximum of up to 7 days to train our AI algorithm and understand your shopping pattern to provide better notifications at the right time.​ Also, please ensure you have enabled location services to "always" and activity recognition allowed for a better experience and more savings every day. After seven days, please get in touch with us if you are not getting notifications.
  • What countries does Waly support?
    Waly supports only US merchants & US credit cards at this time. All benefits are expressed in US currency. We are working harder to support other countries and merchants as we progress in the future.
  • What if I don't see my credit card to add to my wallet?
    Waly supports over 500+ credit cards from major banks and issuers. We are doing our best to support more credit cards every day. If you don't see one of the credit cards you have even after searching on the add credit card screen, No problem. Please get in touch with us here and we will take care of the rest.
  • What to do if something is not working?
    We always thrive on giving you the best user experience, but sometimes there might be something we have either missed or run into issues. Try deleting and adding one of your cards to the wallet screen. Don't hesitate to contact us on our support link here if it still doesn't work.
  • Does Waly activate the rewards by itself?
    Waly assumes that you have activated any quarterly, limited-time, exclusive rewards on your credit card accounts. Please activate any offer you receive from your card company or issuers. Card companies usually send emails to activate, or you can sign in to your card account to activate. Waly does not activate any rewards by itself. We are also working hard to launch our Waly PRO soon to provide a connected card accounts experience. Waly can automatically activate the rewards, giving you one less thing to worry about and guaranteed maximum savings. Follow us on Facebook, Twitter, Instagram, or Reddit (r/waly) to get the latest updates faster!
  • Does Waly support new card sign-up bonus?
    Waly currently does not support new card sign-up bonus benefits and individual offers that you can add to your card to earn statement credit. We are also working hard to launch our Waly PRO soon to provide a connected card accounts experience. With Waly PRO, we will support new card sign-up bonuses, individual offers, personalized and exclusive card offers from your credit card company or issuer and automatically activate them, giving you one less thing to worry about and guaranteed maximum savings. Follow us on Facebook, Twitter, Instagram, or Reddit (r/waly) to get the latest updates!

Tips

  • Waly focuses on day-to-day spending and assumes regular card benefits and rewards. 

  • Waly assumes that you have activated any quarterly or limited-time rewards. Make sure to activate any offer you receive from your card company. Card companies usually send emails to activate, or you can sign in to your card account to activate. 

  • Cards' rewards are objective in some cases and not provided by card issuers. Waly uses cutting-edge technologies and AI to determine rewards % based on many factors, including rewards, benefits, redemption value, statement credits, points to cash, pay by points, and many more.  All are expressed in US currency.

  • Some cards have max spending (ex: $1,500) to earn a higher % rate of reward before it defaults to a lower rate.  Waly assumes you are within the max spending limit. 

  • Cards that offer customized category selection are set to the card's default category at this time. Personalized category settings will be available soon.

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